Refund Policy
1️⃣ Eligibility for Refund: Only defective or incorrectly supplied products qualify for a refund.
2️⃣ Refund Request: Customers must contact our support team within 7 days of receiving the product.
3️⃣ Product Return: The product must be returned in its original, unused condition for a refund.
4️⃣ Refund Processing: After evaluation and approval, the refund will be processed within 7-10 business days to the designated bank account.
5️⃣ Exceptions to Refunds: No refunds for customized software or specially prepared scales.
6️⃣ Delivery Charges: Delivery costs are non-refundable.
Contact Us
📍 Office Address: 120/A, R.S Bhaban, 3rd Floor, Suite: 414, Motijheel C/A, Dhaka -1000
📞 Phone: +8801711-790728, +8801914-473671
📩 Email: janatadigitalscale@gmail.com
🌐 Website: www.janatadigitalscale.com
💬 WhatsApp: +8801711-790728, +8801914-473671
