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Eligibility for Refund: Only defective or incorrectly supplied products qualify for a refund.
Refund Request: Customers must contact our support team within 7 days of receiving the product.
Product Return: The product must be returned in its original, unused condition for a refund.
Refund Processing: After evaluation and approval, the refund will be processed within 7-10 business days to the designated bank account.
Exceptions to Refunds: No refunds for customized software or specially prepared scales.
Delivery Charges: Delivery costs are non-refundable.
Office Address: 120/A, R.S Bhaban, 3rd Floor, Suite: 414, Motijheel C/A, Dhaka -1000
Phone: +8801723-939190, +8801914-473671
Email: janatadigitalscale@gmail.com
Website: www.janatadigitalscale.com
WhatsApp: +8801723-939190, +8801914-473671